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If you have problems connecting to lớn your FTP trương mục using FileZilla, kiểm tra out the information below to lớn help you solve the problem.

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Response: 530 Login authentication failed

Response: 530 Login authentication failedError: Critical errorError: Could not connect khổng lồ serverIf you see this error message when trying to connect it means that you entered an incorrect username/password or host. If you don’t remember your login details, please follow the steps in this tutorial lớn reset it.

Your domain name name must point to your hosting account. This happens by pointing your tên miền name’s DNS A record lớn your hosting account’s IP address.

Response: 421 Sorry, cleartext sessions are not accepted on this server

Response: 421 Sorry, cleartext sessions are not accepted on this server.Error: Could not connect to serverIf you see this message, please check and make sure that FileZilla is set to lớn use the following details:

Protocol: FTP protocolEncryption: Require FTP over explicit TLS/SSLLogonType : Normal

Filezilla timeout after trăng tròn seconds of inactivity

Open Site managerClick on “New site” buttonYou need to lớn change the Encryption khổng lồ “Only use plain FTP (insecure)” và Logon type to lớn NormalEnter host address, user name, và password and click “Connect”

Response: 500 unrecognized command

Response: 500 unrecognized commandError: Could not connect lớn serverThis error can be caused by an incorrect port setting, please make sure you are using the correct port 21.

Response: 331 User savsuq2b1 OK. Password required

Error: Connetion timed outError: Could not connect lớn serverIf you see this error you’ll first need to lớn make sure that you’re using the correct login information. If they are all correct, you’ll need to check for Firewalls or Antivirus installed on your computer, try disabling them and demo the connection again.

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Response: Connection timed out (Failed to lớn retrieve directory listing)

Error: Connection timed out after 10 seconds of inactivityError: Failed lớn retrieve directory listingThere could be a Firewalls or Antivirus problem, which might be blocking the transfer, try disabling them and demo the connection again.

By default, FileZilla is defined to lớn close the transfer of files if the file transfer takes more than a fixed amount of time, so if the disabling the Firewall doesn’t fix the problem you should try disabling the timeout settings.To disable the timeout select Edit -> Settings -> Connections -> Change Timeout to a higher value.

Connection attempt failed with “EAI_NONAME

Full error: Connection attempt failed with “EAI_NONAME – Neither nodename nor servname provided, or not known”.

If you see this error, this means that the issue is related to Name resolution error. The “Host” you are using is not correct, or your domain may not be pointed to lớn our DNS. Kiểm tra for spelling mistakes or try using the server’s IP address.


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